KODICAB • Travel with more confidence

Cancellation & Refund Policy

KODICAB wants customers to understand the cancellation terms before paying. This page explains when a booking qualifies for a full refund, when a cancellation becomes non-refundable and how refunds are returned.

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Refund eligibility

24 hours or more before pickupReservations cancelled at least 24 hours before the scheduled pickup time qualify for a full refund.

Less than 24 hours before pickupCancellations made less than 24 hours before pickup are non-refundable unless KODICAB approves an exception in writing.

No-showIf the passenger does not appear for the scheduled pickup and no cancellation was approved in time, the booking is non-refundable.

Refund destinationApproved refunds are returned to the original payment method used for the booking.

Full refund 24+ hours before pickup Late cancellations may be non-refundable Refunds go back to original payment method

Additional notes

Refund processing time can vary depending on the payment provider and the passenger’s bank.
If KODICAB cannot operate the booked service for a confirmed reservation, the customer will be offered a refund or an agreed alternative service.
Customers should review pickup date, time, route and contact details carefully before paying.

Need help with a change?

If you need to change or cancel a reservation, contact KODICAB as early as possible through WhatsApp or the contact page so the team can review the request before pickup time.